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This store has earned the following certifications.
✔️Rotating Telescopic Spout: This dish drying rack has an inclined angle that allows water to flow to the drain and drain quickly, you don't need to check the tray often to see if water is pooling on the rack. Simply place the spout of this dish rack directly above the sink.
✔️Rustproof: Made of premium solid stainless steel material with polishing and welding process, it is more sturdy than other dish drying racks. The dish strainer is anti-rust and anti-oxidation. The whole rack is so smooth that you don't have to worry about hurting your hands.
✔️Easy to Install and Clean: This dish rack does not require any additional tools to install, with clear instructions, just take out all the parts and follow the steps in the instructions, it takes less than 30s. In addition, all the accessories can be easily disassembled for easy cleaning.
✔️Large Capacity for Storage: A tidy kitchen can improve space utilization by 2x; our dish drying rack is just right, the large compartment allows you to store multiple sizes of dishes, pots and pans. Both sides are designed with flexible attachments such as cutlery holder and cup racks to accommodate more small utensils.
✔️Satisfaction: Genteen is committed to provide customers with reliable quality products. Each dish rack was carefully checked before being sold. If there are any questions about the dish rack, please contact us, we will provide the best solution within 24h.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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